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ISO 9004 Managing for the sustained success of an organization - A quality management approach


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ISO 9004 Document Information:

Title
Managing for the sustained success of an organization - A quality management approach

International Organization for Standardization

Publication Date:
Nov 1, 2009

Scope:

This International Standard provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.

This International Standard is not intended for certification, regulatory or contractual use.

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